Responsible Gambling

At VigorSpin, we are committed to promoting a safe, secure, and responsible gaming environment for all Australian players. We believe gambling should always remain an enjoyable form of entertainment β€” not a source of stress or harm.

What Is Responsible Gambling?

Responsible gambling means playing in a way that is controlled, balanced, and in line with your financial and personal limits. It involves recognising the risks and taking proactive steps to ensure gaming stays fun.

Our Commitment

We take the welfare of our players seriously. At VigorSpin Casino, we:

  • Provide tools to help you set deposit and loss limits
  • Allow you to self-exclude or take a cooling-off break at any time
  • Display clear session time tracking and reminders
  • Train our support team to assist in identifying problem behaviours
  • Partner with organisations that support responsible gambling

Player Protection Tools

As a registered user, you have access to these tools in your account settings:

  • 🎯 Deposit Limits – Control how much you can add to your account daily, weekly or monthly
  • ⏱ Session Time Alerts – Get notified if you’ve been playing too long
  • 🚫 Self-Exclusion – Temporarily or permanently suspend your account
  • ❄️ Cooling-Off Period – Take a break from gaming for a defined period (24 hours to 6 months)

To activate any of these features, simply go to your Account Settings or contact our support team.

Warning Signs of Problem Gambling

You may be developing a gambling problem if you:

  • Chase losses or gamble more to win back money
  • Borrow money or use savings to gamble
  • Feel anxious, depressed, or guilty about gambling
  • Neglect responsibilities due to gaming
  • Lie about your gambling activity

If you experience any of these, we urge you to take action and seek help.

Get Help & Support

If gambling is no longer fun, you’re not alone. There are professional organisations ready to support you:

  • Gambling Help Online (Australia) – 24/7 confidential counselling and live chat
  • Lifeline Australia – 13 11 14 – Crisis support hotline
  • Gamblers Anonymous Australia – Peer-led support groups
  • Relationships Australia – Help with family or financial stress

Underage Gambling Prevention

VigorSpin strictly prohibits access to players under the age of 18. We use robust ID verification systems and encourage parents to use content filters such as:

  • Net Nanny
  • Qustodio
  • Norton Family

Our Mission

We are dedicated to providing a fair, safe, and transparent casino experience for all players. By offering responsible gambling resources and support, we help ensure that gaming remains a positive part of your life.